FAQ

Which STRIKEPACK™ models are compatible with M.O.D. CENTRAL™ and a M.O.D.|PASS™ subscription?

STRIKEPACK Dominator & Eliminator are the ONLY models which are compatible with M.O.D. CENTRAL™ and a year-long M.O.D.|PASS™ subscription purchase. Frequent access to a Windows 10 or 11 computer is required to install/update GAMEPACKs, with content that goes beyond the built-in M.O.D.s (Macros On Demand).

If you have purchased a STRIKEPACK HORIZON/HORIZON VISTA model, you are in the wrong place, wrong manual. These new generation products DO NOT use M.O.D. CENTRAL™ or M.O.D.|PASS™. They use a smartphone (Android/iOS) app called STRIKEPACK CENTRAL™ to access GAMEPACKs & M.O.D.s, with content included within the app at no additional cost. Find the manual for STRIKEPACK HORIZON™ products here.

Dominator/Eliminator CANNOT be used with STRIKEPACK CENTRAL™ as they lack the technology to connect to a phone app.


What is a GAMEPACK?

A GAMEPACK is a digital pack that can be installed to your STRIKEPACK™. Each GAMEPACK contains a collection of M.O.D.s (Macros On Demand) that may or may not be game-specific. If our support team asks you what GAMEPACK you are using, provide the name of the GAMEPACK; not your STRIKEPACK™.


What are M.O.D.s?

M.O.D.s are "Macros On Demand", and they are NOT to be confused with the other kind of mods as they make NO alterations whatsoever to the game. These controller macros are built by our team, and they essentially send controller button inputs to your console. M.O.D.s can help you to do your best in your game, streamlining certain elements of the gameplay and providing additional fun.


Why is M.O.D.|PASS™ NOT free?

STRIKEPACK Dominator & Eliminator are older generation products, sold at a lower price than our feature-packed, app-driven STRIKEPACK HORIZON™ models. To expand the functionality of Dominator or Eliminator beyond its basic mapping functionality and built-in M.O.D.s (Macros On Demand), and to ensure our team can continue to deliver you content, a year-long M.O.D.|PASS™ subscription is available to purchase at an affordable price.


How do I cancel M.O.D.|PASS™?

Unlike most subscription services, M.O.D.|PASS™ is a single year purchase. It DOES NOT auto renew. At the end of the year, it will expire, your STRIKEPACK™ will be reverted to normal, and you can then decide if you want to purchase another year.


Can I refund M.O.D.|PASS™?

You MUST have purchased M.O.D.|PASS™ directly, and NOT through a token (serial) to be eligible for a refund. If you are truly dissatisfied with your M.O.D.|PASS™ subscription and assuming you are not okay with simply just not renewing at the end of the subscription year, you may contact our support team email at support@collectiveminds.ca to request a refund of your subscription within 30 days from the point of purchase. Just be aware that refunds are NOT to be taken lightly. M.O.D.|PASS™ is charged in $USD, meaning the exchange rate shifts daily so you are unlikely to receive the precise amount you paid. It also incurs a negative loss on our end. For this reason, it is our policy to prevent future subscription purchases for that device, and if we suspect abuse, we may prevent you from purchasing altogether. In all cases, a refund will lead to GAMEPACKs already on your device being ultimately wiped, returning it to just the Tournament and built-in M.O.D. modes.


Is there a free trial of M.O.D.|PASS™?

Unfortunately, our system does not allow for free trials. Here's the thing: M.O.D.|PASS™ is a low cost purchase that you can optionally make each year. There is no auto renew. It is all up to you. Get it for a year if you like. See how you like it.


Can I transfer M.O.D.|PASS™ to a new device?

Should you purchase a new STRIKEPACK Dominator or Eliminator, you may contact our support team email at support@collectiveminds.ca to request a transfer of your currently active M.O.D.|PASS™ subscription to the new device. This will deactivate it on the old device. Be aware that Cronus Zen™ and STRIKEPACK HORIZON™ products DO NOT utilize a M.O.D.|PASS™ subscription.


Is there an advantage to purchasing a STRIKEPACK™ Dominator/Eliminator over a STRIKEPACK HORIZON™ model?

Other than it initially costing less? There is no advantage to purchasing a STRIKEPACK™ Dominator/Eliminator over a STRIKEPACK HORIZON™. Horizon is the lead platform for all new GAMEPACK & M.O.D. (Macro On Demand) development, and includes them at no additional cost, no subscription. With more capable technology, its app opens up new possibilities, immediate access to features & settings, and excellent ease of use.

That being said, STRIKEPACK™ Dominator/Eliminator models remain the most affordable entry point for paddles/back buttons, and if you need an option for PS4®. With Windows 10/11 M.O.D. CENTRAL™ for configuration and an active M.O.D.|PASS™ subscription, you will have access to a selection of new & legacy GAMEPACKs.


Does STRIKEPACK™ Dominator/Eliminator work with an Elite controller?

STRIKEPACK™ Dominator/Eliminator require a standard controller from Microsoft®/Sony®. In fact, none of our STRIKEPACK™ products work with an Elite or Edge controller.


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